Terms and Conditions

Welcome to Miami Cleaning Group USA LLC!

These Terms and Conditions apply to our website at https://miamicleaninggroup.org/, our online booking website at https://book.miamicleaninggroup.org/, and cleaning services booked with us.

Please review these Terms before making a booking. They explain how cleaning appointments are scheduled, how pricing and payment are arranged, and how cancellations, rescheduling, and refunds are handled.

For questions about these Terms or your booking, contact us at [email protected] or (754) 253-4434.

Cleaning Service Bookings

Our online booking system allows you to schedule a house cleaning appointment by providing your contact and property information and selecting an available date and time.

When you complete the booking process and receive the confirmation screen, your cleaning appointment is scheduled for the selected date and time. Our team will contact you to discuss your cleaning requirements, service address, scope of work, and pricing.

If a change to the appointment time or service details is needed, we will discuss it with you and agree on any adjustments.

Pricing and Payment

Online booking is free of charge. Cleaning services are paid services.

The cleaning price depends on the property size, condition, cleaning requirements, and agreed scope of work. Our team will explain the price and payment arrangements before cleaning begins. Additional services or charges require your agreement.

No payment or deposit is collected through our online booking form. Making an online booking does not authorize us to charge a payment card.

Cancellations and Rescheduling

To cancel or reschedule your cleaning appointment, contact us at (754) 253-4434 or [email protected] as soon as possible.

We do not charge a cancellation or rescheduling fee when you contact us before cleaning begins. A replacement appointment time depends on availability and will be agreed with you.

If we need to change or cancel an appointment, we will contact you promptly and discuss an alternative.

Refunds

Because no payment is collected through our online booking form, cancelling an unpaid booking does not involve a refund.

If you separately pay in advance for a cleaning service and cancel before cleaning begins, we will refund the advance payment for that cancelled service. If we cancel the service and you do not accept an alternative appointment, we will refund any advance payment for the cancelled service.

Refunds will be returned through the original payment method where possible. Processing time depends on the payment provider.

If you have a concern about a completed cleaning service, contact us at (754) 253-4434 or [email protected]. We will review the service provided and the issue reported and discuss an appropriate resolution with you.

Customer Information and Property Access

Please provide accurate contact and property information when booking. Our team will obtain the full service address and any necessary access instructions before your appointment.

Please arrange access to the property at the agreed appointment time and tell us about any relevant cleaning requirements or access restrictions.

Cookies

We employ the use of cookies. By accessing Miami Cleaning Group USA LLC, you agreed to use cookies in agreement with the Miami Cleaning Group USA LLC's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Miami Cleaning Group USA LLC and/or its licensors own the intellectual property rights for all material on Miami Cleaning Group USA LLC. All intellectual property rights are reserved. You may access this from Miami Cleaning Group USA LLC for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Miami Cleaning Group USA LLC Sell, rent or sub-license material from Miami Cleaning Group USA LLC

Reproduce, duplicate or copy material from Miami Cleaning Group USA LLC

Redistribute content from Miami Cleaning Group USA LLC

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website.

Miami Cleaning Group USA LLC does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Miami Cleaning Group USA LLC, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Miami Cleaning Group USA LLC shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Miami Cleaning Group USA LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Miami Cleaning Group USA LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;Search engines;News organizations;Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;dot.com community sites;associations or other groups representing charities;online directory distributors;internet portals;accounting, law and consulting firms; andeducational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Miami Cleaning Group USA LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Miami Cleaning Group USA LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; orBy use of the uniform resource locator being linked to; orBy use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Miami Cleaning Group USA LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

SMS Terms & Conditions

1. Description of SMS Use Cases If you separately opt into an SMS program offered by Miami Cleaning Group USA LLC, you may receive messages about your cleaning service, appointment reminders, and related service updates, as described when you provide consent.

Submitting an online booking form or providing your phone number does not, by itself, constitute consent to receive marketing or automated text messages. SMS consent is optional and is not a condition of booking or purchasing a cleaning service.

2. Opt-out Instructions You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time. For help, you can reply "HELP" to any message.

3. Message & Data Rate Disclosure Message and data rates may apply to messages sent to you and messages you send to us. Message frequency varies depending on the SMS program you have opted into, your interactions, and your cleaning appointments. For questions about your messaging or data plan, contact your wireless provider.

4. Carrier Liability Disclaimer Carriers are not liable for delayed or undelivered messages. Miami Cleaning Group USA LLC and mobile carriers are not responsible for any technical issues that may lead to the failure of message delivery.

5. Age Restriction By consenting to these terms, you confirm that you are at least 18 years of age or have the consent of a parent or guardian to receive messages from this service.

Disclaimer

We aim to keep the information on our website accurate and current. If you notice an error affecting your booking, please contact us at [email protected] or (754) 253-4434 so we can address it.

The website-use provisions in these Terms do not change the cleaning booking, pricing, cancellation, or refund terms stated above.

Nothing in these Terms limits your statutory consumer rights or excludes liability that cannot lawfully be excluded under applicable law.

Contact Us

For questions about these Terms, cleaning appointments, cancellations, rescheduling, or refunds, please contact:

Miami Cleaning Group USA LLC
17150 N Bay Rd Apt 2908
Sunny Isles Beach, FL 33160
US

Email: [email protected]
Phone: (754) 253-4434